Privacy Policy
Privacy Policy
Last Updated: October 26, 2023
This Privacy Policy describes how white.direktorigaji.com (“we,” “us,” or “our”) collects, uses, and discloses information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Data”) or other information in connection with your use of our website, located at https://white.direktorigaji.com/ (the “Website”), which focuses on Home Exterior topics and services (“Services”).
We are committed to protecting your privacy and want to clearly explain how your Personal Data is handled. This policy provides detailed information about our practices and your rights regarding your Personal Data.
1. Who We Are
- Website Name: Home Exterior
- Company Name: white.direktorigaji.com
- URL: https://white.direktorigaji.com/
- Niche: Home Exterior
- Contact Email: [email protected]
By accessing or using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and our Terms of Service. If you do not agree with our policies and practices, your choice is not to use our Website.
2. Information We Collect
We collect various types of information from and about users of our Website, which can include Personal Data and non-personal information. The specific types of information we collect depend on how you interact with our Website and Services.
2.1. Information You Provide Directly to Us:
When you use certain features on our Website, you may provide information directly to us. This includes, but is not limited to:
- Contact Information: Such as your name, email address, phone number, and postal address when you fill out forms, request quotes, subscribe to newsletters, or contact us.
- Inquiry Details: Information you provide about your home exterior project needs, preferences, property details, budget, or other relevant information when requesting services or information.
- Communications: Records and copies of your correspondence (including email addresses) if you contact us.
- Survey Responses: Your answers if you choose to participate in surveys.
- Newsletter Subscriptions: Your email address and preferences when you sign up for our newsletter.
- User Content: Any content you submit or post on the Website, such as comments, reviews, or forum posts, if such features are available.
2.2. Information We Collect Automatically:
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This information is primarily statistical data and does not necessarily include Personal Data, but we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. This includes:
- Usage Details: Information about your visit, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Browsing Behavior: Details of your visits to our Website, including the pages viewed, the time spent on pages, the sequence of pages viewed, the number of clicks, and the paths taken through the site.
- Referring/Exit Pages: Information about the URL of the website you came from and the website you go to after leaving our site.
- Timestamps: Date and time of your visit.
The technologies we use for automatic data collection may include:
- Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Web Beacons: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Analytics Tools: We may use third-party analytics tools (like Google Analytics) that collect information sent by your browser as part of a web page request, including cookies and your IP address.
2.3. Information We Collect from Third Parties:
We may receive information about you from third parties. For example, if you interact with us on social media platforms, we may receive information about those interactions. We may also receive information from partners or service providers who provide services to us. We may combine information we collect from you with information we obtain from third parties.
3. How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Data, for various purposes, including:
- To Provide and Maintain Our Services: To present our Website and its contents to you, respond to your inquiries, fulfill your requests for information or services, and provide customer support. This includes processing requests for quotes or consultations regarding home exterior projects.
- To Improve Our Website and Services: To analyze how users interact with our Website (e.g., using analytics), identify trends, troubleshoot issues, develop new features, and enhance the overall user experience.
- To Personalize Your Experience: To tailor content, recommendations, and features based on your past activity and preferences.
- To Communicate With You: To send you information you have requested, respond to your questions, send you updates about your inquiries, and potentially send newsletters, marketing, or promotional materials that may be of interest to you (where you have consented to receive such communications).
- For Marketing and Promotional Purposes: To market our services or the services of our partners to you, where permitted by law. This may include sending emails about new services, special offers, or informative content related to home exteriors. You will have the option to opt-out of receiving marketing communications.
- To Ensure Security and Prevent Fraud: To protect the security and integrity of our Website, including detecting and preventing fraud, unauthorized access, and other malicious activities.
- For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, enforce our Terms of Service, or protect our rights, privacy, safety, or property, and that of our users or others.
- For Internal Business Operations: For purposes such as data analysis, audits, developing new products and services, identifying usage trends, and determining the effectiveness of our promotional campaigns.
4. Legal Basis for Processing (for users in the EU/EEA/UK)
If you are located in the European Union, the European Economic Area, or the United Kingdom, we rely on the following legal bases under the General Data Protection Regulation (GDPR) or equivalent UK law for processing your Personal Data:
- Consent: We may process your Personal Data based on your explicit consent for specific purposes (e.g., sending marketing newsletters). You have the right to withdraw your consent at any time.
- Performance of a Contract: We process your Personal Data where it is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., responding to a quote request).
- Legal Obligation: We may process your Personal Data where it is necessary for compliance with a legal obligation to which we are subject (e.g., tax reporting, responding to legal requests).
- Legitimate Interests: We may process your Personal Data when it is necessary for the purposes of our legitimate interests or the legitimate interests of a third party, provided that those interests are not overridden by your interests, fundamental rights, and freedoms. Our legitimate interests include operating our Website, improving our services, communicating with you, managing our business effectively, and protecting our legal rights.
5. How We Share Your Information
We may share your Personal Data with third parties in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., website hosting, data analysis, email delivery, marketing assistance, customer service). These third parties are provided only with the Personal Data necessary to perform their specific function and are required to protect the information we share.
- With Business Partners: If our Services involve connecting you with third-party service providers (e.g., local home exterior contractors based on your inquiry), we may share your relevant inquiry details and contact information with such partners to fulfill your request. We will clearly indicate when your information is being shared with a third party in this context, and for sensitive sharing (e.g., sharing your detailed project needs and contact with a specific contractor), we may seek your explicit consent where required.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by a government authority (e.g., a court order, subpoena, or search warrant). We may also disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- In Case of Business Transfers: If we are involved in a merger, acquisition, asset sale, financing, bankruptcy, liquidation, or receivership, your information may be transferred to the acquiring entity as part of that transaction.
- With Your Consent: We may share your information with your consent or at your direction.
- For Analytics: We may share aggregated or de-identified information (which cannot be used to identify you personally) with third parties for research, analytical, or statistical purposes.
We do not sell your Personal Data in the traditional sense (e.g., for monetary payment) or “share” it for cross-context behavioral advertising purposes, as defined under certain privacy laws like the California Consumer Privacy Act (CCPA), unless explicitly stated otherwise with clear opt-out options.
6. Cookies and Tracking Technologies
As detailed in Section 2.2, we and our service providers use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Website.
- Types of Cookies: We use session cookies (expire when you close your browser) and persistent cookies (remain on your device until deleted).
- Purpose of Cookies: Cookies help us understand how you use the Website, remember your preferences, enable certain functionalities, collect analytics data, and potentially for targeted advertising (though our current focus is on site functionality and analytics).
- Third-Party Cookies: Third parties, such as analytics providers (e.g., Google Analytics) and potentially advertisers, may also use cookies on our Website. We do not control these third parties’ tracking technologies or how they may be used.
- Your Choices: You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Website may be inaccessible or not function properly. For more information on how to manage cookies, visit your browser’s help documentation.
We may use Google Analytics. Information collected by Google Analytics is transmitted to and stored by Google and is subject to their privacy policies. You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
7. Data Security
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include technical, physical, and organizational safeguards such as encryption, access controls, and internal policies.
However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
8. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, or email address.
If we learn we have collected or received Personal Data from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
10. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. International Data Transfers
Your information, including Personal Data, may be stored and processed in any country where we have facilities or in which we engage service providers. By using our Service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country.
If you are located in the European Union, European Economic Area, or the UK, and we transfer your Personal Data outside of these regions, we will take steps to ensure that your Personal Data receives an adequate level of protection. This may include relying on adequacy decisions issued by the European Commission or the UK government, implementing Standard Contractual Clauses approved by the European Commission or the UK government, or relying on other lawful data transfer mechanisms.
12. Your Rights Regarding Your Personal Data
Depending on your location and applicable data protection laws, you may have certain rights regarding your Personal Data. These rights are not absolute and may be subject to certain exceptions.
For users in the EU/EEA/UK (under GDPR/UK GDPR):
Subject to certain conditions, you have the following rights:
- Right of Access: The right to request copies of your Personal Data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (“Right to be Forgotten”): The right to request that we erase your Personal Data under certain conditions.
- Right to Restriction of Processing: The right to request that we restrict the processing of your Personal Data under certain conditions.
- Right to Object to Processing: The right to object to our processing of your Personal Data under certain conditions, particularly where we process data based on legitimate interests or for direct marketing.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are processing your Personal Data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority if you believe our processing of your Personal Data infringes applicable data protection laws.
For California Residents (under CCPA/CPRA):
Subject to certain exceptions, you have the following rights:
- Right to Know: The right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you, the sources from which we collected the information, the purposes for collecting or selling/sharing Personal Information, and the categories of third parties with whom we share Personal Information.
- Right to Delete: The right to request the deletion of your Personal Information that we have collected from you, subject to certain exceptions.
- Right to Opt-Out of Sale or Sharing: The right to direct us not to sell or “share” (for cross-context behavioral advertising) your Personal Information. Note: As mentioned, we do not sell or share your Personal Data in this manner unless explicitly stated and you have the right to opt-out.
- Right to Limit Use and Disclosure of Sensitive Personal Information: The right to limit the use and disclosure of your sensitive personal information to certain purposes (e.g., to perform the services requested). Note: Our Website typically does not collect sensitive personal information as defined by CCPA/CPRA (unless you voluntarily provide it in an inquiry that includes such details, which is not standard).
- Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.
How to Exercise Your Rights:
To exercise any of your rights, please contact us using the contact information provided in the “Contact Information” section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.
For California residents, you may also be able to designate an authorized agent to make a request on your behalf. We will require the authorized agent to provide proof of their authorization and may require you to verify your own identity directly with us.
We will respond to your request in accordance with applicable law.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will update the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page.
Your continued use of our Website following the posting of revised Privacy Policy means that you accept and agree to the changes.
14. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- By Email: [email protected]
- Via our Website: Through any contact forms available on https://white.direktorigaji.com/
Please note:
This Privacy Policy is intended to be comprehensive and address various legal requirements, including elements relevant to GDPR and CCPA/CPRA. However, data privacy laws are complex and constantly evolving. It is crucial to:
- Tailor this policy specifically to the exact data collection and processing activities of your website. Do you use specific marketing tools? Do you integrate with social media? Do you have user accounts? Do you process payments? Each of these adds specific data flows that need explicit mention.
- Seek legal counsel to ensure full compliance with all local, national, and international laws relevant to your operations and target audience. This template is a starting point and not a substitute for legal advice.
By using our Website, you signify your acceptance of this Privacy Policy.